How we scope work, what things cost, who does the work and what happens after launch. If your question is not here, send it over. A person on the team answers, usually the same day.
Usually within two to three weeks of signing. We open with a paid two-week discovery, so the scope rests on what we find. If you are up against a fixed date, we will tell you on the first call whether it is realistic.
How do you handle data privacy in what you build?
We collect only the data the product needs, encrypt it in transit and at rest, and limit access to the people who need it. For regulated work we build to your security policy and document where every piece of personal data lives.
Do you build to specific compliance standards?
Edgeless is a software studio, not a certifying body, so we do not claim certifications we do not hold. We design and build to the standard your auditor or regulator requires, keep the evidence trail, and sit in the room with you when it gets reviewed.
What support do you offer after launch?
Every project includes 30 days of post-launch fixes at no cost. After that, care plans start at $899 a month and cover hosting, monitoring and small changes, with a named engineer who already knows the codebase. There is no multi-year contract.
What happens if something breaks after launch?
You contact your named engineer and get a human reply within one business day, sooner for anything customer-facing. We fix the immediate problem first, then send a short written explanation of the cause and what changed so it does not repeat.
How do we start working with you?
Send a short note through the contact form describing what you want to build or fix. We reply within a business day with two or three slots for a 30-minute call. If we are not the right fit, we say so on that call and point you somewhere better.
What guarantees do you actually offer?
Fixed scope, fixed price and written milestones. The price in the proposal is the price on the invoice unless you approve work outside the agreed scope. Delivery dates are set per milestone.
Where is your team based?
Columbus, Ohio, with clients across the United States. The team is small and senior on purpose, so you work with the same designers and engineers throughout. We keep overlap with your working hours wherever you are.
Can you work alongside our in-house team?
Yes, and it is a common arrangement. We can own a workstream, add capacity to an existing product team, or hand over cleanly when your hires are in place. Code, tickets and documentation live in your tools so nothing is trapped in ours.
What happens if the scope changes mid-project?
You get a written change estimate before any extra work starts, with the effect on cost and date spelled out. Small adjustments are absorbed inside a milestone; larger ones become a separate piece of work so the original budget stays honest.
Where is your team based?
Columbus, Ohio, with clients across the United States. The team is small and senior on purpose, so you work with the same designers and engineers throughout. We keep overlap with your working hours wherever you are.
Can you work alongside our in-house team?
Yes, and it is a common arrangement. We can own a workstream, add capacity to an existing product team, or hand over cleanly when your hires are in place. Code, tickets and documentation live in your tools so nothing is trapped in ours.
What support do you offer after launch?
Every project includes 30 days of post-launch fixes at no cost. After that, care plans start at $899 a month and cover hosting, monitoring and small changes, with a named engineer who already knows the codebase. There is no multi-year contract.
What guarantees do you actually offer?
Fixed scope, fixed price and written milestones. The price in the proposal is the price on the invoice unless you approve work outside the agreed scope. Delivery dates are set per milestone.
What happens if the scope changes mid-project?
You get a written change estimate before any extra work starts, with the effect on cost and date spelled out. Small adjustments are absorbed inside a milestone; larger ones become a separate piece of work so the original budget stays honest.
What happens if the scope changes mid-project?
You get a written change estimate before any extra work starts, with the effect on cost and date spelled out. Small adjustments are absorbed inside a milestone; larger ones become a separate piece of work so the original budget stays honest.
How do we start working with you?
Send a short note through the contact form describing what you want to build or fix. We reply within a business day with two or three slots for a 30-minute call. If we are not the right fit, we say so on that call and point you somewhere better.
How do you handle data privacy in what you build?
We collect only the data the product needs, encrypt it in transit and at rest, and limit access to the people who need it. For regulated work we build to your security policy and document where every piece of personal data lives.
Where is your team based?
Columbus, Ohio, with clients across the United States. The team is small and senior on purpose, so you work with the same designers and engineers throughout. We keep overlap with your working hours wherever you are.
Can you work alongside our in-house team?
Yes, and it is a common arrangement. We can own a workstream, add capacity to an existing product team, or hand over cleanly when your hires are in place. Code, tickets and documentation live in your tools so nothing is trapped in ours.
How do you handle data privacy in what you build?
We collect only the data the product needs, encrypt it in transit and at rest, and limit access to the people who need it. For regulated work we build to your security policy and document where every piece of personal data lives.
Do you build to specific compliance standards?
Edgeless is a software studio, not a certifying body, so we do not claim certifications we do not hold. We design and build to the standard your auditor or regulator requires, keep the evidence trail, and sit in the room with you when it gets reviewed.
What support do you offer after launch?
Every project includes 30 days of post-launch fixes at no cost. After that, care plans start at $899 a month and cover hosting, monitoring and small changes, with a named engineer who already knows the codebase. There is no multi-year contract.
What happens if something breaks after launch?
You contact your named engineer and get a human reply within one business day, sooner for anything customer-facing. We fix the immediate problem first, then send a short written explanation of the cause and what changed so it does not repeat.
How do we start working with you?
Send a short note through the contact form describing what you want to build or fix. We reply within a business day with two or three slots for a 30-minute call. If we are not the right fit, we say so on that call and point you somewhere better.
What guarantees do you actually offer?
Fixed scope, fixed price and written milestones. The price in the proposal is the price on the invoice unless you approve work outside the agreed scope. Delivery dates are set per milestone.
What guarantees do you actually offer?
Fixed scope, fixed price and written milestones. The price in the proposal is the price on the invoice unless you approve work outside the agreed scope. Delivery dates are set per milestone.
Where is your team based?
Columbus, Ohio, with clients across the United States. The team is small and senior on purpose, so you work with the same designers and engineers throughout. We keep overlap with your working hours wherever you are.
Can you work alongside our in-house team?
Yes, and it is a common arrangement. We can own a workstream, add capacity to an existing product team, or hand over cleanly when your hires are in place. Code, tickets and documentation live in your tools so nothing is trapped in ours.
What happens if the scope changes mid-project?
You get a written change estimate before any extra work starts, with the effect on cost and date spelled out. Small adjustments are absorbed inside a milestone; larger ones become a separate piece of work so the original budget stays honest.
Hello, we're the Edgeless team.
Not sure your project fits? Ask us directly. A real person replies, usually the same day.
Tell us where the product stands today and where you want it to go. Within one business day you'll hear back from a senior lead with next steps, a rough timeline, and the team you'd be working with.
Scope the problem and its constraints
Review your current product and stack
Agree on timeline, team, and budget
Cover security and compliance needs
Plan integrations with your tools
Leave with a clear first milestone
Thank you for reaching out. We'll get back to you shortly.
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edgeless solutions
edgeless solutions
edgeless solutions
edgeless solutions
edgeless solutions
Edgeless Solutions is a digital studio building web, software and AI-powered products for growing businesses. Strategy, design, engineering and growth are handled by the same team.