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What Marketplaces teams need most
WHAT WE BUILD
Product & platform engineering
Matching & Discovery
Search and ranking weighted by the signals that predict a completed job.
Profiles & Verification
Identity, license and payout checks before a seller can appear.
Reviews & Reputation
Reviews tied to a completed transaction, not an open conversation.
Split Payments & Fees
Funds split at capture with the fee logic visible in a ledger.
Messaging & Notifications
In-platform messages with the booking and payment context attached.
Liquidity Dashboards
Supply, demand and fill rate by category and area.
Where Marketplaces teams lose time
A two-sided platform lives on the quality of its matches. One side lists a service, the other searches for it, and everyone judges the result by whether the first message led to a paid job. Support spends its day on no-shows and refunds.
The system we build makes the first transaction safe. Profiles are verified before anything is listed, matching weights the signals you care about, and payments split at the moment of capture, so neither side waits for a manual transfer and the fee is never in dispute.
01
Messaging before payment
Buyers and sellers take the conversation off platform to avoid fees, and the platform loses the transaction it worked to create.
02
Reviews after a bad match
A review lands weeks after the job, so a seller with three poor matches keeps appearing at the top of search.
03
Refund ownership unclear
When a job falls apart, support has to decide who refunds whom, with no record of what was agreed before the work started.
HOW THE BUILD RUNS
OUR PROCESS
Step 01
Walk the workflow
We sit with the people who do the work and follow one job from first contact to final invoice. The gaps show up quickly once nobody is describing them from memory.
Step 02
Model the data
Bookings, orders, patients or jobs become one set of records with clear owners. We agree on the fields before any screen gets built.
Step 03
Build in stages
The costliest step ships first, usually the one where revenue or time leaks. Each stage goes live while the next one is being built.
Step 04
Hand over and support
Your team gets training, written runbooks and a support window. We stay close through the first month of real use, then step back.
SYSTEMS WE CONNECT TO
INTEGRATIONS
We build around what you already run. These are the systems we most often read from, write to, or replace one part of, without asking your team to start over.
Identity providers
Billing and subscription systems
Data warehouses
Support and CRM tools
Observability and alerting
THE TARGET
2 wk
Sprint Cadence
Shippable increments on a predictable rhythm.
THE EXPERIENCE
99.9%
Uptime Target
Reliability engineered into every release.
THE COVER
90+
Lighthouse Score
Performance budget applied to customer-facing surfaces.
THE HANDOVER
24/7
Monitoring
Errors and regressions surfaced before customers report them.
OTHER SPECIALTIES
SaaS & Technology
QUESTIONS & ANSWERS
Questions about Marketplaces
The questions that come up before a saas & technology engagement starts.
How do you solve the cold start?
By narrowing the market before scaling it. One category, one metro or one use case first, with manual supply curation, then software where the manual step repeats.
Can reviews be gamed?
Only after a completed transaction can either side leave a review, and every review links to that transaction. It does not make abuse impossible, it makes it expensive.
Do you build payments from scratch?
No. We use a provider that supports split payouts and KYC, then build the fee logic and the ledger on top of it.
How do you handle no-shows?
A no-show has its own state and affects the seller's standing. The buyer gets a rebooking path and the payment sits in a hold until the case is closed, which keeps the outcome out of a private argument.
Can sellers set their own prices?
Yes, within limits you define. Price bands per category and service level stop a seller from underpricing to win work and then delivering badly, while still leaving room to compete.
What data does ranking need at launch?
Less than most teams expect. Response time, completion rate and category fit are enough to start, and the weighting can be adjusted once there is real transaction volume to learn from.
HOW WE HELP
The wider team behind this work
Most specialty builds draw on more than one service line. One team, one scope, no handoffs between vendors.
Talk to us about marketplaces.
Tell us what your team runs today and where it breaks. A real person replies, usually the same day.
Start a conversation
Start a conversation
contact us
Let's Talk About Your Project
Scope the problem and its constraints
Review your current product and stack
Agree on timeline, team, and budget
Cover security and compliance needs
Plan integrations with your tools
Leave with a clear first milestone
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