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What Home Health & Hospice teams need most
WHAT WE BUILD
Privacy-first infrastructure
Caregiver Scheduling
Visits matched to skill, territory and authorized hours, with changes visible to everyone.
Mobile Visit Notes
Caregivers document on a phone, and notes cache when signal drops.
EVV & Time Records
Start and end times with location checks, exported in the format payers accept.
Care Plan Tracking
Tasks, goals and orders stay attached to the patient across every visit and handover.
Family Portals
Families see visit summaries and messages, not the clinical chart.
Compliance Reporting
Missing notes, late visits and authorization gaps surface before a chart review finds them.
Where Home Health & Hospice teams lose time
A home health agency schedules visits across a county, not a building. Coordinators match caregivers to patients by skill, location and hours authorized, then handle call-offs, late arrivals and family questions as they come in. Notes are written after the visit, often from a car, and payers want proof of when and where it happened.
The system we build gives the coordinator one board of visits, the caregiver a phone form that works offline, and the family a simple update. Time and location checks feed the payer export, and care plan tasks carry forward between visits.
01
Call-offs at short notice
A caregiver calls out an hour before the round, and the coordinator rebuilds the day from memory while families wait for a visit that may not come.
02
Notes finished at night
Visit documentation waits until the evening, so details fade, hours are estimated, and the chart that payers review is written from recollection.
03
Authorized hours run out
A patient's approved hours are tracked on a spreadsheet, so the agency finds out a plan is exhausted after visits were already delivered.
HOW THE BUILD RUNS
OUR PROCESS
Step 01
Walk the workflow
We sit with the people who do the work and follow one job from first contact to final invoice. The gaps show up quickly once nobody is describing them from memory.
Step 02
Model the data
Bookings, orders, patients or jobs become one set of records with clear owners. We agree on the fields before any screen gets built.
Step 03
Build in stages
The costliest step ships first, usually the one where revenue or time leaks. Each stage goes live while the next one is being built.
Step 04
Hand over and support
Your team gets training, written runbooks and a support window. We stay close through the first month of real use, then step back.
SYSTEMS WE CONNECT TO
INTEGRATIONS
We build around what you already run. These are the systems we most often read from, write to, or replace one part of, without asking your team to start over.
EHR and practice management systems
Scheduling and telehealth platforms
Clearinghouses and eligibility services
Payment processors and statements
Secure messaging and fax
THE TARGET
100%
Audit-Ready Workflows
Every data flow is logged and reviewable for compliance teams.
THE EXPERIENCE
<1s
Portal Response
Fast patient and staff experiences, even on hospital networks.
THE COVER
99.9%
Uptime Target
Redundant infrastructure for systems staff depend on all day.
THE HANDOVER
Zero
PHI Leakage Goal
Least-privilege access and encryption applied end to end.
OTHER SPECIALTIES
Healthcare & Life Sciences
QUESTIONS & ANSWERS
Questions about Home Health & Hospice
The questions that come up before a healthcare & life sciences engagement starts.
Does it support electronic visit verification?
We build visit capture to the EVV rules your payer requires, including location and time checks, then export in the format your state system accepts. We test the export against a live reporting cycle before launch.
What happens when a caregiver loses signal?
Visit notes are cached on the device and sync when the connection returns, with a visible pending state so nobody assumes a note was saved when it was not.
Can families see updates without seeing the full chart?
Yes. Family access is a separate role that shows visit summaries and messages only. Clinical notes stay internal.
Can visits be reassigned during the day?
Yes. The coordinator moves a visit to another qualified caregiver, and the change reaches that phone immediately with the address, tasks and any access notes. The original caregiver loses the visit from their list, so two people do not arrive.
Can a patient keep the same caregiver?
Most agencies try to keep the same person on a case, so the schedule carries a preferred caregiver and warns when a visit breaks the pattern. Changes are still allowed, but they show up as a decision rather than an accident.
How are authorization limits enforced?
Each authorization carries an approved hour count, a date range and a service code. The schedule warns when remaining hours fall below what is booked, and visits that would exceed the approval need a case manager review before they are added.
HOW WE HELP
The wider team behind this work
Most specialty builds draw on more than one service line. One team, one scope, no handoffs between vendors.
Talk to us about home health & hospice.
Tell us what your team runs today and where it breaks. A real person replies, usually the same day.
Start a conversation
Start a conversation
contact us
Let's Talk About Your Project
Scope the problem and its constraints
Review your current product and stack
Agree on timeline, team, and budget
Cover security and compliance needs
Plan integrations with your tools
Leave with a clear first milestone
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